Shipping Policy

Shipping Policy

Effective Date: April 17, 2025

Shipping Overview

At FinityToys™, we strive to provide a seamless shopping experience, which includes fast and reliable shipping. We offer a variety of shipping options to meet your needs and will provide tracking information for your order once it has shipped.

Shipping Methods and Rates

We offer several shipping methods depending on your location. The available shipping methods and rates will be displayed at checkout. Shipping costs are based on the delivery destination, the weight of the package, and the chosen shipping method.

  • Standard Shipping: Delivery within 5-7 business days. (Estimated cost: Based on location and package size.)
  • Express Shipping: Delivery within 2-3 business days. (Additional cost applies.)
  • International Shipping: Available to most countries. Delivery times may vary based on the destination. (Shipping costs will be calculated at checkout.)

Order Processing Time

Orders are processed and shipped within 1-2 business days after the order is placed. Please note that this processing time does not include weekends or public holidays. Once your order is processed, you will receive a confirmation email with tracking information.

Shipping Restrictions

We currently ship to most addresses worldwide, but there may be some restrictions based on location. If we are unable to ship to your address, we will notify you as soon as possible and offer an alternative solution.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to check the status of your shipment through the carrier’s website.

Shipping Delays

While we aim to deliver all orders within the specified timeframes, there may be occasional delays due to factors outside of our control, such as weather conditions, customs processing, or carrier delays. We will keep you informed of any significant delays and assist in resolving any issues related to shipping.

Shipping Damage

If your order arrives damaged, please contact us immediately at support@finitytoys.com. We will work with you to resolve the issue, which may include sending a replacement or processing a refund, depending on the situation.

Customs and Import Taxes

For international orders, you may be subject to customs duties, taxes, and fees imposed by your country’s customs office. These fees are the responsibility of the customer and are not included in the shipping cost. Please check with your local customs office for more information regarding import regulations and potential charges.

Contact Us

If you have any questions or concerns about shipping, please feel free to contact us:

Email: support@finitytoys.com

Website: www.finitytoys.com